Frequently Asked Questions
Every professional installed floor starts with great prep! To ensure the best bond to your concrete surface, we will mechanically prepare the substrate by either using an industrial-grade diamond grinder or shotblaster, the equipment used is dependent on the application. This will ensure that the floor coatings have a properly scored and prepared substrate to bond to. If cracks, chips, gouges and spalling are present, they are exposed even further, cleaned out and properly repaired. This repair process will ensure a uniform floor and limit unsightly features in the finished product.
Negative, ghost rider! We have tested this over and over again. Oil will sit on top of the coating until you decide to clean it up. But don’t do that, just clean it up when you see it & get your car or piece of equipment repaired!
Define slippery…In all seriousness, coated surfaces are always going to be more slippery when wet than a non-sealed surface. That said, all of the flooring types we offer will have some form of texture (unless you absolutely insist on a high-gloss finish). We prefer a textured surface because it adds traction and peace of mind! We know that everyone’s definition of slippery is different but if you need more traction, just ask (your sales representative) prior to final topcoat application.
We like to consider where the floor is located and how you will be utilizing the space. Our Flake system is typically installed with polyaspartic coatings on the base coat and topcoat and therefore is 100% UV resistant and stable.
She gone (grind it off)! We will definitely want to remove the old flooring that’s on the concrete. If we do not, we won’t be able to stand behind the bond the coatings bond. Our primary goal is for your new floor to stand up the test of time.
Yes we can, and we do . . . all the time! It just doesn’t feel like the space is finished out if we don’t coat them. You can always paint them yourself, but why not have us take care of them while we’re there?
We make them go bye bye! This is part of our prep process and is vitally important. We use a tool known as a crack chaser (wide blade on an angle grinder) to go through each crack to “prep” them and clean them out before we fill them. After the repair product has cured, we grind the repair level, wa-la!
We leave them alone. When new concrete is poured, typically, it is standard operating procedure that the concrete company cut or tool joints into a floor. The goal of a joint is to relieve the concrete & tell it where to crack (since it will do it on its own, regardless). They also allow the concrete “pads” to settle to some degree, filling these joints could eliminate the concrete’s ability to do so properly. In short, if the concrete does crack after the coating is applied it will likely be through the joints and not the coating itself.
No. Polyaspartic coatings are unique in that they will cure out properly at low temperatures, typically down to -20 degrees. While low temperatures slow down cure windows, we are still able to install in winter months. As for epoxies, ideal temperatures are between 50 and 90 degrees with relative humidity below 75%.
Yes they do. In many cases we use formulas that have low or no odor. If we are installing a garage floor, we highly recommend cracking the garage doors to let the odors escape as the coating cures. With quick cure times the emission of any harmful odors is minimized to a few hours or less. If we’re installing a floor for you inside, we will use materials that don’t have very high VOC’s (volatile organic compounds) to keep you and your family safe.
Ask us about our storage options. Some of our locations have the ability to loan you one of our storage trailers and others have partnerships with storage companies. If this is not available, many customers will move their belongings inside. It is not uncommon for “stuff” to be outside for a few days covered in a tarp.
We’re happy to help you move your larger items (I.E. refrigerator, safe), sometimes it just takes an extra hand or two! We just ask that you provide dolley’s, straps and anything needed to move these items.
– How do I clean my floor? (Care guide – See Final Invoice) – When can I park on my floor? (post install guide/video) – When can I walk on my floor? (post install guide/video)
We sure hope so! It is important to note that no floor is perfectly level. You may notice ripples in the floor after the coating is installed. That’s because of how the concrete was poured, we do as much as we can to level the floor. You may also notice that verticals surfaces are not as smooth as the floor itself, this is because the coating we use goes on in liquid form. What happens when you put a liquid on a vertical surface is it naturally drops due to gravity.
That’s kind of like asking, how old are you going to live to? Truthfully, we see floors that we’ve installed 10 years ago that still look the same as they did when we installed them. While others need a new topcoat in 5. It all depends on how well you are going to take care of it and how much wear/traffic the floor will get.